Windows 98 Helpdesk to Cloud VP at Truist Bank — Michelle Foley's Rise
Four Fs Podcast: Leadership, Entrepreneurship, & Reinvention | Stories From Founders|Veterans|Execs · 2025-11-20 · 1h 55m
Episode notes
Michelle Foley started on the Windows 98 helpdesk. Now she runs the Cloud Center of Excellence at Truist Bank. Grit, not pedigree, got her there. Michelle Foley's first tech job was answering phones on the Windows 98 helpdesk. Today she's a Senior VP running the Cloud Center of Excellence at Truist Bank. No Ivy League degree. No connections. Just relentless grit. In this conversation with Jeff Cluff, Michelle Foley shares the full arc of her career — from entry-level tech support to cloud leadership at one of America's largest banks. She's candid about the challenges women face in technology, the role of service in leadership, and why grit beats talent every time.