Transforming Retail Through AI with Former Giant Eagle EVP & CIO Kirk Ball
Enterprise AI Innovators · 2024-06-05 · 28 min
Episode notes
On the 41st episode of Enterprise Software Innovators, hosts Evan Reiser ( Abnormal Security ) and Saam Motamedi ( Greylock Partners ) talk with Kirk Ball , former EVP & CIO of Giant Eagle . Giant Eagle is one of the largest regional supermarket chains in the United States, with over 37,000 employees and more than $11 billion in annual revenue. In this conversation, Kirk shares how AI is transforming the retail industry, the impressive scale of Giant Eagle’s operations, and AI’s potential to shape the future of the enterprise. Quick hits from Kirk: On how ML is being used by Giant Eagle today: “Machine learning is used in setting the assortment, setting the optimized price, driving traffic from your customers and learning which products are price sensitive, which products aren't. When a season comes or goes or a particular weather day occurs, that changes.
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