Leveraging AI to Transform the Future of Global Logistics with FedEx EVP & CIO Rob Carter

Episode notes

On the 36th episode of Enterprise Software Innovators, hosts Evan Reiser ( Abnormal Security ) and Saam Motamedi ( Greylock Partners ) talk with Rob Carter , EVP & CIO of FedEx . FedEx is a multinational courier delivery services company with over $90 billion in annual revenue and is the fifth largest employer in the US, with more than 500,000 workers globally. With billions of packages delivered every year, using the world’s largest cargo fleet, FedEx uses sophisticated technology to provide a unique delivery service to customers across the globe. In this conversation, Rob shares fascinating insights into how FedEx uses AI, the future of automation in the transportation and logistics industry, and lessons on building a culture of innovation from his 23-year tenure. Quick hits from Rob: On what the potential of AI means to Fedex: “We're at a fascinating point in the journey of AI where it's not just a buzzword but a tangible tool that's reshaping how we think about movement, connectivity, and the global economy.

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