Becoming a Technology-First Company with Wesco International EVP & CIO Akash Khurana

Episode notes

On the 18th episode of Enterprise Software Innovators, hosts Evan Reiser ( Abnormal Security ) and Saam Motamedi ( Greylock Partners) talk with Akash Khurana , Executive Vice President and Chief Information Officer of Wesco International . With over 18,000 employees and $20 billion of revenue, Wesco is a leading provider of electrical, industrial, and communications MRO and OEM products, supplying vital infrastructure in countries across the world. Today, Akash shares his insights on digital transformation, the role of data in optimizing customer experiences, and the importance of AI in driving business outcomes. Quick hits from Akash: On AI optimizing product recommendations: "One area that we have seen significant improvements is product recommendation. We have massive data from our end-to-end value chain. [In the past] as we responded to commercial proposals, it was all about how we go to the product set that is available, the product set that a sales rep is familiar with. And that was the past, right? It was very linear in terms of responses.

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