The Growth Imperative: How Do You Keep Innovating in the Largest Financial Institutions?

Episode notes

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, and Maureen Burns, Partner, Bain & Co, are joined by Ather Williams III, Head of Strategy, Digital, Innovation & Enterprise Payments, Wells Fargo to discuss how Wells Fargo continue to innovate, and embrace new technologies, despite a myriad of different influences, as well as being a ‘systemically important financial institution’ in the United States. Timestamps: (02:55) The growth imperative: How do you keep innovating in the largest financial institutions? (05:03) Is there a change in customer expectations from their banks? (07:14) Difference in the younger generation's needs vs traditional customers & serving both (10:44) Top 3 challenges to innovation at Wells Fargo & contextual banking (14:53) Principles & innovations practise adopted by teams at Wells Fargo (20:45) Impact of fintechs on competition & collaboration (24:56) A2A payments & vast adoption (28:22) Exciting new products when thinking about growth areas over the next 3-5 years (32:28) If you were to create an FS startup now, what field of finance would you focus on? Please

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