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CX Insider - Customer experience leaders sharing insights and ideas for customer service success

"track, assess, & classify risks" - W / Keir Henderson (Precisely) #129

CX Insider - Customer experience leaders sharing insights and ideas for customer service success · 2025-04-07 · 33 min

Episode notes

In this episode, we sit down with Keir Henderson, Financial Services Account Executive at Precisely. Keir shares deep insights into AI governance, policy challenges, international cooperation, and the philosophical tensions driving today’s AI landscape. From existential risk to frontier models, we explore the crossroads of technology, politics, and ethics in shaping our collective AI future. If you're interested in how governments are preparing for the age of powerful AI systems—or how we should be—this conversation is for you.

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