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Ownership of Data & AI Evolutions in Surveys – w/ Kelly Cormac (SurveyMonkey)
CX Insider - Customer experience leaders sharing insights and ideas for customer service success · 2024-02-26 · 27 min
Episode notes
Cormac Kelly is the Senior Director of Customer Success for global industry leaders SurveyMonkey. He is here to tell us about the evolution of surveys, AI’s aid for the employee and customer experience as well as the ad’s that SurveyMonkey has created. Who owns our data? Find out more on this episode!