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EV Innovations and the Merge of Physical & Digital CX - w/ Chris Warwick (Electromin)
CX Insider - Customer experience leaders sharing insights and ideas for customer service success · 2024-03-05 · 32 min
Episode notes
Chris Warwick is the Customer Experience & Development General Manager at Electromin. In this episode, we dive into the importance of caring for your customers in the automobile industry, as well as the risks of being a new entrant in the EV world. Why does Chris recruit employees outside of the industry? What are the challenges to being an electric vehicle company in a petrol-led country? Find out more in this episode!