Episode 171-A Career in Legal Operations with Jeff Kruse
Counsel to Counsel - Career Advice for Lawyers · 2026-03-14 · 34 min
Episode notes
Legal operations has evolved from a back-office function into a strategic discipline that is reshaping how legal services are delivered. In this conversation, Stephen Seckler speaks with legal operations consultant Jeff Kruse about how technology, process improvement, and artificial intelligence are transforming the way law firms and legal departments work. Jeff shares insights from his career path, from product liability defense lawyer to in-house chief litigation officer and eventually a legal operations consultant. The discussion explores how legal operations helps organizations improve efficiency, manage risk, and adapt to rapid technological change. They also discuss how lawyers considering career transitions can leverage their transferable skills in new roles such as legal operations, consulting, or mediation. The episode concludes with a look at the future of legal operations and why the field is becoming increasingly strategic in law firms and corporate legal departments.