Refocus away from skills training to soft skills

Episode notes

Phil Kotacka, Senior Consultant Global Talent Development, describes the results of accelerated trends. Gone is the hierarchical, competency-based organizational model with skills-focused training. The future replaces it with a fluid, agile workforce where individuals with skills, often self-taught, assemble for specific projects. Learning and development instead faces the new challenge of reducing friction in these diversely-skilled teams to ensure individuals learn the right soft-skills to generate results.