#8 How to Be People First in the Age of AI | Annsi Krol

Episode notes

The following is a conversation with Annsi Krol, the CEO of Ventla, a company dedicated to helping organizations streamline operations and accelerate various projects, from meetings and events to conference trips and company visits. Annsi has over 25 years of experience in marketing and communications and is deeply committed to connecting people. In this episode, we talk about: Introduction Get to know Annsi Krol and the vision behind Ventla. Ventla's Human-First Approach Discover how Ventla prioritizes people in their operations and services. Experience as an External CEO Annsi shares her journey and insights from leading Ventla as an external CEO. Events and Technology Post-COVID Discussing the changes in event management and technology adaptation after the pandemic. Differentiating in a Crowded Market Strategies and insights on standing out in a competitive industry. Onboarding and Customer Support The importance of onboarding and providing excellent customer support. Importance of Understanding Events Why a deep understanding of events is crucial for success in this industry.