Agentic AI & The End of "Inside Sales": Autonomous Revenue w/ Garth Fasano

Episode notes

Episode Summary Is your top sales rep fully caffeinated at 5:00 PM? In this episode of Thoughts on Selling , Lee Levitt sits down with Garth Fasano , an ETA (Entrepreneurship Through Acquisition) leader running a high-growth autonomous sales startup. We discuss the massive shift from traditional "Inside Sales" (humans navigating decision trees) to Agentic AI —autonomous agents that think, adapt, and sell 24/7. From sailing mishaps in Long Island Sound to the math of Erlang Models , Garth explains why small businesses are adopting this tech faster than enterprises, and why the future of commerce is "Bot-to-Bot" (your AI negotiating with Google's AI). Memorable Quotes: "They want [the agent] at their 9am fully caffeinated self... not their 5pm, 175 calls deep self." — Garth Fasano "A sales call that's scripted... That's not how sales work. That's not how people buy." "Google knows how you search... we're going to start to know why customers are buying." 3 Actionable Takeaways for Leaders: The "Best Day" Standard: The ROI of AI isn't just cost savings; it's Consistency . An AI agent never has a bad day, never gets tired after 175 calls, and never forgets to ask for the close.