Burnout Isn't a Wellbeing Problem: It’s a Broken Operating System

Episode notes

Dentistry has digitised records, imaging, compliance and reporting. Yet administrative pressure has never been higher. Clinicians are more burdened, clinical capacity is quietly eroding, and burnout continues to rise. So the real question is not whether we need more technology. It’s whether we’ve designed the operating system properly. In this episode of The TechDental Podcast, Dr Randeep Singh Gill speaks with Dr Suzan Abbas about why burnout in dentistry is not primarily a wellbeing issue, but a systems design failure. Suzan is a clinician by background and now works at enterprise level helping redesign documentation workflows using AI. This is not a conversation about hype or features. It is about reclaiming time, protecting clinical judgement and reducing hidden operational risk.