Bonus Episode: AI, Trust, and Building Smarter Practices with Sergey Osipov

Episode notes

Dentistry is changing not only through digital tools but through a shift in how clinicians and founders think about time, trust, and technology. In this bonus conversation, Dr Randeep Singh Gill and serial entrepreneur Sergey Osipov, founder of Placy, go deeper into what AI means for the real world of practice building. Sergey draws on his experience in real estate and tech to explain how automation is transforming entire sectors, while Dr Randeep connects those lessons to the dental profession. They discuss how AI can reallocate human potential, moving team members from repetitive administrative work to strategic, revenue-driving roles. Both agree the true challenge is not replacing people, but helping them trust AI enough to use it fully. Dr Randeep also shares a behind-the-scenes look at building DentCFO, his AI-powered financial intelligence platform designed to give independent dental practices the same insights and capabilities as large corporate groups. He opens up about investing his own savings, working with fractional teams, and navigating compliance and scalability challenges in healthcare tech.