Ryan O' Connell - A Rebel Story of How Customer Success Illustrates Value to Key Executive Stakeholders

Episode notes

Your customers buy your product because they get something from it! It is no different than when you drive through your favorite coffee shop to grab a tasty caffeine boost! As a customer success manager it is your job to show the client (particularly the person signing the contract/executive stakeholder) why they should bother with purchasing your product! Join Ryan and I this week as we talk client value, how to showcase it, and how to deliver on it! Ryan shares a modality for client value illustration that he has deployed now inside of 4 different organizations. Enjoy and Rebel on!