PeopleOps Explained: The New Playbook for HR Leaders
The Plumm Pod · 2025-05-22 · 29 min
Episode notes
In this insightful episode of the Plumm Pod, host Georgia chats with Jag Gill, a People Operations Leader, to explore the evolving landscape of HR. Discover what People Operations really means, how it differs from traditional HR, and why agility and transparency are key to modern workforce management. Jag shares his journey from photography to recruitment to PeopleOps, offers practical advice for HR professionals embracing change, and explains how a holistic, data-driven approach can transform employee retention and engagement. Whether you're new to PeopleOps or looking to future-proof your HR strategy, this episode is packed with actionable insights and candid reflections on navigating today’s people-centric workplaces. Chapters 00:00 – Introduction to Transparency in PeopleOps 01:00 – Jag Gill’s Journey: From Photography to People Operations 02:30 – What is People Operations?