Transformation: From Chaos to Clarity with Fiona Roberts - Finance Transformation Director
The Finance Seat · 2025-11-10 · 22 min
Episode notes
In this episode of The Finance Seat podcast series, Headstar’s Managing Director, James Roach, speaks with Fiona Roberts, former Finance Transformation Director at TalkTalk Group - a major UK telecoms and connectivity provider. Fiona explains what finance transformation really is in practice, why strong initiation prevents scope creep, and how to keep momentum over multi-year programmes. They explore people vs. systems, the warning signs of change fatigue, what to look for in a transformation leader, and how to define success so the programme actually ends - before you move into continuous improvement. If you are planning or in the middle of a finance transformation, this conversation will help you focus on the decisions that matter. Follow The Finance Seat to be alerted about new podcast episodes and check out for more information.