6. What Does (Dis)Engagement Really Look Like In Your Business?

Episode notes

Engagement is a key aspect of leadership, but many leaders struggle to understand and measure it. Engagement can be categorized into three groups: engaged, disengaged, and actively disengaged . Engagement is influenced by management, with 70% of engagement determined by the manager's leadership style. Takeaways Engagement is a crucial aspect of leadership, but many leaders struggle to understand and measure it. Engagement can be categorized into engaged, disengaged, and actively disengaged employees. 70% of engagement is determined by the manager's leadership style. Lack of recognition and feeling ignored by managers are the most common causes of disengagement. High performance and care are not mutually exclusive and should be balanced by managers. The ability to admit mistakes and apologize can actually build trust and improve engagement. Building relationships and showing care in the workplace is crucial for success. Caring for someone doesn't mean tolerating poor performance; it means genuinely wanting to see them succeed. Empathy is essential for understanding others' perspectives and creating bridges of communication.