Making a Tangible Difference | Matthew Hamilton-James

Episode notes

We welcome Matthew Hamilton-James to our podcast. Matthew joined Motability Operations Group in 2001, where he currently serves as CFO. Motability is an organisation that delivers the Motability Scheme to over 700,000 disabled people across the UK. Their purpose is to deliver smart, sustainable solutions that advance their customers’ mobility in a fast-changing world. Since Motability were founded 45 years ago, they've grown to be the largest leasing company in the UK, providing over five million customers with affordable transport solutions which empower them to move around on their own terms. As well as leasing cars, wheelchair accessible vehicles, scooters and powered wheelchairs that keep their customers moving, they offer the whole worry-free package including insurance, maintenance, breakdown assistance and a mileage allowance, which is why the Motability Scheme currently has an impressive customer satisfaction rating of 9.6 out of 10. Matthew is proud to be a part of and champion an inclusive, supportive and positive working environment and have extremely high levels of employee retention and satisfaction. Matthew's also a cycling enthusiast!