
The NHS Productivity Puzzle: How Workforce Tech Can Help
The Connection: Where Tech Meets Humanity in Healthcare · 2025-02-27 · 22 min
Episode notes
Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix. In this episode, Darren Kilroy, Medical Director at RLDatix, and Liz Jones, Chief Customer Officer at RLDatix, discuss the annual NHS Operational Planning Guidance and its significance in the context of the upcoming ten-year plan. They explore how healthcare organisations facing efficiency and productivity targets can find sustainable improvements without constantly seeking revolutionary changes. Here are some talking points from the conversation: The challenge of finding new ideas for efficiency when organisations are "out of ideas" How small, incremental improvements can lead to significant productivity gains The concept of "living within your means" and its application to healthcare finances The growing role of data and technology in healthcare planning and delivery Integrating community care and reducing fragmentation in patient journeys The importance of including patient and carer perspectives in healthcare planning Through personal anecdotes and professional insights, Darren and Liz highlight the human impact of policy decisions and technology implementation.