How Ursula Burns Led Xerox Through a Radical Reinvention
The CEO Diary with Fexingo: Leadership Lessons, Executive Decisions, and Corner Office Stories · 2026-06-06 · 12 min
Episode notes
In this episode of The CEO Diary, Lucas and Luna explore how Ursula Burns became the first Black woman to lead a Fortune 500 company and then remade Xerox from a legacy copier maker into a business-process-outsourcing powerhouse. They walk through her move from engineering to the corner office, the $6.4 billion acquisition of Affiliated Computer Services, and the painful breakup of Xerox back into two companies. Along the way, they discuss why succession planning matters, how Burns navigated an activist investor, and what it really means to bet your company on a pivot. #UrsulaBurns #Xerox #Fortune500 #Leadership #CEO #SuccessionPlanning #BusinessProcessOutsourcing #ACS #CorporatePivot #ActivistInvestor #Boardroom #DiversityInLeadership #Business #LeadershipLessons #FexingoBusiness #BusinessPodcast #CEOStory #Reinvention Keep every episode free: buymeacoffee.com/fexingo