How Anne Mulcahy Turned Xerox Around from the Brink

Episode notes

In June 2001, Xerox had $17 billion in debt, a collapsing stock price, and was months from bankruptcy. This episode examines how Anne Mulcahy, an unexpected CEO who had never run a business unit, saved the company through a combination of cash discipline, customer focus, and cultural transformation. We look at the specific moves she made — selling off assets, cutting $2.5 billion in costs without slashing R&D, and personally visiting the top 100 customers. Mulcahy's turnaround is a masterclass in crisis leadership without a finance background. We also explore what her successor Ursula Burns did differently and why Xerox eventually struggled again. An honest look at what happens when a leader saves the company but can't save the business model. #AnneMulcahy #Xerox #Turnaround #CrisisManagement #Leadership #BusinessHistory #CEO #CorporateTurnaround #CashFlow #CustomerFocus #R&D #UrsulaBurns #Fortune500 #Business #Management #FexingoBusiness #BusinessPodcast #TheCEODiary Keep every episode free: buymeacoffee.com/fexingo