Words That Cost Millions: How Communication Breakdowns Bleed Safety and Profits

Episode notes

"Language is inextricably linked to life, and when we address it holistically, we actually find that you can drive safety and retain the talent." Monique Lewis, Founder and CEO of Next 2 Native Language Learning OK, everyone, this one’s for everyone leading diverse teams while tackling multilingual communication challenges on the job site. The right words in the right language and context go a long way towards saving lives. And that’s why in this episode of The Canary Report: Safety & Risk Management , I sit down with Monique Lewis , CEO of Next 2 Native Language Learning , to unpack how language barriers can make, or break, workplace safety. Monique shares why traditional translation just isn’t cutting it, how preliterate workers navigate safety materials, and what real inclusion looks like when every word matters. This conversation gets right to the heart of safety culture, because when people can’t understand the message, they can’t stay safe.