Protecting Pharmacy Data in the Age of Social Engineering with Chris Sykes, IT Director, MCSA, MS

Episode notes

Send us Fan Mail Schedule an Rx Assessment With cybercriminal activity accelerating and AI making scams more sophisticated by the day, one of the greatest threats facing pharmacies is through social engineering. Not by hacking systems, but by manipulating people. In this episode, Austin Murray and Scotty Sykes are joined by Chris Sykes, IT Director at Sykes & Company, to break down what social engineering really is, why pharmacies are prime targets, and how these attacks are evolving through email, phone calls, text messages, and even deep-fake technology. We cover: What social engineering is and how pharmacies are being targeted today Common pharmacy-specific scams, including fake refill notices, insurance requests, and ACH change attempts How AI and deep-fake voices are raising the stakes Practical steps pharmacies can take to slow down, verify requests, and protect PHI And more! More About Our Guest: Chris Sykes is the Director of IT at Sykes & Company, P.A., where he has been a key part of the team since 2006.