Great Managers Aren’t Born: How Hospitality Leaders Are Made with Andrew Roy

Episode notes

A lot of people in hospitality end up managing without ever being taught how to manage. You’re good at the job, you get promoted, and suddenly you’re responsible for people, numbers, and decisions you were never trained for. Today, I’m talking with Andrew Roy, who worked his way up from the floor to running a high-level operation. We get into what most management training misses, where new managers struggle, and what actually helps people grow into the role. If you manage a bar or restaurant or you’re thinking about stepping into leadership, this episode will give you practical perspective you can use right away. Serves You Right Podcast Website