Ep.18 - How To Scale To 100+ Restaurants Without Diluting Your Brand - Amy Glover - Supy Talks Podcast

Episode notes

In Episode 18 of Supy Talks, we’re joined by Amy Glover, a hospitality marketing, brand, and guest experience leader with nearly 20 years’ experience across some of the UK’s largest hospitality groups. Amy has held senior roles at Greene King and Mitchells & Butlers, organisations that collectively operate thousands of pubs, restaurants, and hotels across the UK. Her work sits at the intersection of brand, marketing, and operations - helping large, managed estates scale while keeping the guest experience consistent and meaningful. In this episode, Amy shares the practical systems behind scaling restaurant brands well. Drawing on her experience with Miller & Carter, she explains how clarity, codification, and strong operator relationships make it possible to grow without drifting away from what guests come back for.