943: Maria Ross: The 5 Pillars of Effective Empathetic Leadership

Episode notes

I met Maria Ross 12 years ago when we shared the stage at a women’s event. Her work is centered around human behavior and empathy in the workplace. What I love about talking to Maria is how she can dig into the nuts and bolts of concepts and theory while also making tricky concepts very approachable and applicable to everyone. If you want to cultivate more empathy or help others cultivate more empathy, Maria is your gal. Maria is a speaker, facilitator, author, strategist, and empathy advocate who believes cash flow, creativity, and compassion are not mutually exclusive. She’s spent decades helping forward-thinking leaders, teams, and brands connect and engage through empathy to accelerate growth. Maria has authored multiple books, including her newest, The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries, Her previous book, The Empathy Edge sparked a movement and she now hosts the top-rated The Empathy Edge podcast, speaking with leaders, changemakers, authors, and activists on how to achieve radical success through empathy.