Fail-Safe by Design: How Safety-Critical Systems Thinking Can Scale Your SaaS with Kjell Hedstrom

Episode notes

Last-mile delivery software, agentic engineering, and safety-critical systems - Onfleet CTO Kjell Hedstrom builds teams and tech that thrive under real-world pressure. Kjell’s career spans commanding tanks in the Swedish army, setting up air traffic control at Heathrow, and building software for brain surgery. In this episode of SaaS That App, Kjell joins Aaron Marchbanks and Justin Edwards to explain how his background in safety-critical systems shaped his approach to engineering leadership, why he treats AI agents with the same trust-but-verify rigor as human developers, and what it took to overhaul Onfleet’s infrastructure, culture, and release process from the ground up.