027 - AI for the Rest of Us: Bridging the Tech Gap for SMBs with Brandon Wong, Founder & CEO, Demystify AI
Pitch, Build, Scale - Startup Founder Stories in the Age of AI · 2025-07-17 · 27 min
Episode notes
AI adoption doesn't have to be confusing—or cold.In this episode of Pitch, Build, Scale, we sit down with Brandon Wong, Founder & CEO of Demystify AI, to unpack how his team is bridging the gap between cutting-edge automation and the very human challenges facing small service-based businesses.Brandon shares the journey from building a custom chatbot agency to launching their SaaS product, Demy.Chat—an AI agent platform designed for real businesses with real people at the center.We explore:- Why most AI tools fail to meet SMBs where they are- How to overcome skepticism and earn trust in a hype-filled market- What it takes to balance fast product dev with strategic go-to-market- The mindset shift every founder needs to scale with AIWhether you’re building AI tools or trying to adopt them, this episode will help you see what’s coming—and how to lead through it.