Ep. 060 - Splash 2025: Mark Nichols on OneStream Customer Success at OneStream's Annual User Conference

Episode notes

In this special edition of CPM Customer Success , host Andy MNA welcomes Mark Nichols, Sales Director at OneStream Software, for a behind-the-scenes look at the OneStream Splash Conference. With Nashville as the backdrop, Mark discusses what makes Splash a can't-miss event for finance and accounting professionals. Listeners will hear Mark's career journey from Hyperion to OneStream, his perspective on the unique culture that drives customer success, and a deep dive into what attendees can expect—from targeted tracks for FP&A, accounting, and executives, to immersive demos on OneStream's unified platform and practical AI innovations. You'll also learn how: Splash helps prospects validate OneStream as a strategic solution Existing customers expand platform use cases like forecasting and reconciliations Sensible AI is driving better forecast accuracy without overwhelming finance teams To network effectively with peers, consultants, and OneStream leaders (costumes encouraged!) Plus, get a preview of Nova Advisory's customer spotlight with Morton Salt, and tips on post-conference follow-up to build a solid internal business case for OneStream adoption.