A Love for Troubleshooting: Skill Development through Documentation with David Klee (1/2)

Episode notes

Can writing documentation beef up your troubleshooting skills? This week in episode 315 David Klee returns to explore the connection between effective troubleshooting and documentation. We’ll discuss appropriate levels of detail for documentation and explore it as a skill building exercise. Listen closely to hear why good documentation can make all the difference in a regulatory compliance audit as well as in emergency situations. Also, we’ll talk through some interview questions you can ask to determine the value of good documentation within an organization. Original Recording Date: 01-20-2025 Topics – An Exploration of Troubleshooting, Pre-requisites for Effective Troubleshooting, What Should Be Documented, Forms of Documentation and Emergency Preparedness, Interview Questions and Employer Perceptions 2:32 - An Exploration of Troubleshooting David Klee is a returning guest and the owner and chief architect at Heraflux Technologies .