People Using Procurement Tools, Not the Other Way Around

Episode notes

This week, host Seth Colaner is joined by Mark Raffan , Head of Training at Negotiations Ninja . Mark shares insights on procurement negotiations and discusses the importance of aligning negotiation strategy to overall business goals. Key Takeaways: (01:11) Tools should facilitate improved processes, not dictate them. (02:11) Implement software after improving processes, not before. (05:20) Negotiation is a procurement tool aligned to category strategies. (08:15) Inflation makes negotiation skills more critical now. (10:33) AI and ML are automating some negotiations. (13:25) Identifying the differences between tactical versus strategic procurement. (15:43) Focus on negotiation strategy, not just tactics. Resources mentioned: Mark Raffan - Negotiations Ninja - 9 Secrets To Win Deals and Influence Stakeholders by Mark Raffan - This episode is