Bringing AI Into Legal Workflows

Episode notes

Keeping up with the changes in legal operations takes strategy, flexibility and a willingness to embrace new technology. In this episode, host Sagi Eliyahu sits down with Micki Nute , Senior Director, Head of Legal Strategy and Operations at Pure Storage , to talk about how the field of legal operations is shifting, the role of AI in legal work and why process transformation matters. Micki shares lessons from her career, offering a candid look at the challenges and opportunities that come with integrating technology into legal teams. Key Takeaways: (02:49) Legal expertise can streamline procurement with technology. (06:18) Leading change isn’t just about solutions — it’s about team buy-in. (06:51) Implementing legal tools takes time and team alignment. (09:26) Generative AI automates tasks, allowing lawyers to focus on high-value work. (19:23) AI outputs are only as good as the questions asked — learning to query is key. (20:45) Understanding AI’s data sources is key to ensuring accuracy. (21:39) AI-powered search tools help legal teams work smarter. (24:13) Clear communication prevents knee-jerk reactions.