Smart operators: how leading companies use machine intelligence

Episode notes

Making good use of data and analytics will not be done with any single bold move but through multiple coordinated actions. Despite the recent and significant advances in MI, the full scale of the opportunity is just beginning to unfold. In this episode, we discuss why some companies do better than others, what are the key performance indicators that can help categorise a company into leaders, planners, executors, or emerging companies; and how companies can identify where to get started based on their digital journey. Join the conversation with Vijay D’Silva, Senior Partner at McKinsey & Company, Bruce Lawler, Managing Director for MIT MIMO and host Daphne Luchtenberg, Director of Communications, Operations Practice, EMEA. McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also