Generative AI in Operations: Capturing the value

Episode notes

Generative AI is continuing to dominate C-suite conversations across sectors. Organizations are starting to understand its transformative potential across the operations value chain, but just what will it take to get started? McKinsey’s Nicolai Muller and Marie El Hoyek, a Cologne-based senior partner and London-based associate partner, talk to McKinsey Talks Operations host Christian Johnson about the game changing potential of generative AI. From automating complex processes to unprecedented opportunities across industries, discover insights on productivity boosts, system considerations, and the vital capabilities organizations need for successful integration. McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also