Ep 64 | Kiko Rodríguez Moreno

Episode notes

In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Kiko Rodríguez Moreno , Customer Success Manager at Wazuh, an open source security platform helping organizations detect threats, monitor their infrastructure, and stay compliant. Kiko shares how he transitioned from a linguistics background into cybersecurity, what Customer Success really looks like in a highly technical industry, and why communicating with technical customers is often more challenging than people expect. He also offers practical advice for anyone stepping into a technical role without a technical background.