Ep 54 | Advi Bishnoi

Episode notes

In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Advi Bishnoi , Head of Consulting and Customer Success at SocialPlus. They discuss what customer success looks like when the product is a set of building blocks that each client assembles differently, why infrastructure-as-a-service requires a more consultative approach, and how to define success when every customer has a different North Star. Advi also shares how his team scaled to 100+ customers without sacrificing quality.