Ep. 35 | Bettina Berger
Mastering CS: Candid Leader Insights · 2024-12-20 · 33 min
Episode notes
In this episode of the podcast, Irina Cismas , Head of Marketing at Custify, sits down with Bettina Berger , Head of Customer Success at TalentAdore, to discuss her journey in CS and how she keeps her teams aligned, even in a hybrid work environment. What You’ll Learn: ️ How to find the right blend for hybrid work ️ The importance of a customer success team ️ How to prioritize the important tasks ️ How to sell the value of customer success internally ---- With Custify, you can: ️ automate daily tasks through Playbooks ️ build individual customer #HealthScores ️ create customer segments ️ improve your customer communication strategy ️ streamline your onboarding process ️ track customers’ journeys every step of the way ️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: Custify Website LinkedIn Twitter Facebook Contact Us