Ep 34 | Christopher Warren-Gash

Episode notes

In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas , Head of Marketing at Custify, discussed with Christopher Warren-Gash , VP of Customer Success at Sympa. What You’ll Learn: ️ How past experiences impact customer success ️ How to create customer success strategies depending on the industry ️ The critical steps you need to take to build your CS career ️ How to scale an existing CS team ️ How to bring churn to zero ---- With Custify, you can: ️ automate daily tasks through Playbooks ️ build individual customer #HealthScores ️ create customer segments ️ improve your customer communication strategy ️ streamline your onboarding process ️ track customers’ journeys every step of the way ️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: ⁠⁠⁠⁠⁠⁠⁠ Custify Website ⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠ LinkedIn ⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠ Twitter ⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠ Facebook ⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠ Contact Us ⁠