Ep 15 | Keishla Ceaser-Jones
Mastering CS: Candid Leader Insights · 2024-03-12 · 33 min
Episode notes
In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas , Custify’s Head of Marketing sat down with Keishla Ceaser-Jones , Sr. Director and Partner Success at EAB. What you’ll learn: - 2023 in Customer Success conclusions - Customer success strategy insights - How to overcome CS challenges - Finding the right tools and tech for CS - Hiring the right people for your CS team - Predictions for 2024 ---- With Custify, you can: ️ automate daily tasks through Playbooks ️ build individual customer #HealthScores ️ create customer segments ️ improve your customer communication strategy ️ streamline your onboarding process ️ track customers’ journeys every step of the way ️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: Custify Website LinkedIn Twitter Facebook Contact Us