The Power of Agency: Unleashing autonomy with Fred Miller

Episode notes

Learn how to build a high-performance culture by giving people genuine agency, closing the gap between leaders and their teams, and driving change that actually sticks. Most organisations underutilise their people. Not because the talent is not there, but because the systems, structures, and leadership behaviours make it difficult for people to bring their best thinking to work. Fred Miller, CEO of Kaleel Jameson Consulting Group and co-author of The Power of Agency, has spent 53 years helping leaders change that.​ The episode covers three interlocking challenges: how to lead change without losing people's trust, how to build real agency rather than just empowering people on paper, and how to close the visibility gap between senior leaders and the teams they lead. Fred's experience spans organisations from Toyota to the City of San Diego, and his examples are specific, practical, and directly applicable.​ He also addresses the generational shift in workforce expectations, the difference between superficial and structural change, and why diversity of thinking is not a values exercise but a competitive necessity.