Leadership as Service: How Coaching Unlocks Team Performance

Episode notes

Learn how to strip back the complexity of management and lead with a coaching mindset. In this episode, executive coach Chris March shares lessons from a career spanning three continents, exploring the universal human needs at the heart of leadership, the transition from senior management to coaching, and how the 'Mamba Mentality' can drive a culture of continuous improvement.It’s rare to find a leader who has truly tested their mettle across so many different cultures while successfully navigating massive industry disruption. Today, Chris March, a seasoned executive leadership coach, joins the podcast to share the wisdom gained from over two decades working across Australia, the UK, Canada, and the US. Chris begins by sharing his personal journey through the travel industry's devastating collapse during the pandemic -a crisis that became the catalyst for his pivot into executive coaching. We explore the subtle but critical differences in global communication styles, from the "politeness" of Canadians to the directness of Australians, and why, despite these differences, the core of leadership remains universally about service.