This Meeting Could’ve Been an Email: Christen Gilchrist on Burnout, and the Systems Behind it

Episode notes

Chris and Mike are joined by organisational psychologist Christen Gilchrist to unpack why burnout isn’t a personal failing — it’s a systems problem. From NHS bed management to boardroom meetings that cost £56,000 a year, Christen explains how hidden feedback loops, poor information flow, and overloaded leadership habits quietly drain performance. This episode's about fixing the system — not blaming the people.