From Generative to Agentic: Reimagining People Practices Through AI with Kim Chaumillon

Episode notes

Kim Chaumillon believes HR leaders must champion AI adoption from the inside out. "HR goes first" isn't just her mantra—it's the foundation of effective organizational transformation. Drawing from 30 years of global HR experience, Kim reveals how she's reimagining traditional people practices through AI implementation at two different organizations where she serves as fractional Chief People Officer. Kim's conversation with hosts Pauline James and David Creelman explores practical strategies for building AI fluency within HR teams, starting with curated use cases and ongoing experimentation. Kim distinguishes between leveraging existing solutions with embedded AI capabilities and developing bespoke applications—highlighting three key opportunities for custom solutions: automating repetitive tasks, creating disruptive capabilities, and developing "chief of staff" functionality that transforms how work gets managed. What makes Kim's approach particularly effective is her focus on enablement rather than restriction. While addressing important governance and ethical considerations, she frames AI guidelines in terms of possibilities rather than limitations.