The Expectations Nobody Wrote Down

Episode notes

Summary On HR Voices, host Rebecca Taylor and Jeannie Virden, Chief People Officer at Central Health, work through a layered employee relations scenario: an employee with an approved work from home accommodation whose manager wants to move to a PIP three months later. They unpack why the accommodation is often a distraction from the real issue, how unstated remote expectations set people up to fail, and what documentation a PIP actually requires. Jeannie makes the case that strong HR slows managers down, asks for the paper trail, and reframes "you could" into "should you." For any people leader who manages remote teams or owns the accommodation and performance process. Chapters 00:00 The accommodating conflict 03:40 Where a strong HR leader starts 07:15 Is 90 days really enough time? 08:45 A PIP has a brand 09:55 "I need more than the output isn't there" 11:20 Presenteeism doesn't survive remote 13:10 Talking managers down from a bad call 17:40 Training is the first thing budgets cut 22:50 You could, but should you? Takeaways The accommodation is often a spotlight on management gaps, not the actual problem.