Stephanie Lovinger Roseman, Chief People Officer at Fortis Fire & Safety

Episode notes

Onsite-First HR: Fortis Fire & Safety’s CPO on Transparency, Incentives, and Practical AI Summary How do you build trust and clarity for a largely frontline, onsite workforce amid inflation pressures and AI-fueled change? Stephanie Roseman, Chief People Officer at Fortis Fire & Safety—a national provider of fire suppression, alarms, and integrated security—shares a practical playbook. She breaks down what her latest employee survey surfaced (financial squeeze, job security, career growth, and communication) and how Fortis turns data into action: branch-level insights, manager enablement, and company-wide town halls. Stephanie details her transparency mantra—“I’ll tell you everything I can as soon as I can”—and how she handled benefits changes with in-person roadshows and red/green clarity on employee impact. She’s also simplifying complexity, shrinking the handbook to a 40-page core, and building transparent incentive programs that reward productivity and safety behaviors.