Sheeba Teves, Vice President of People Culture at Oakview

Episode notes

Inside the Arena: Oak View Group’s VP People on Frontline Engagement, Slack Micro-Learning, and AI Scheduling Summary How do you build people strategy for a workforce that makes the show happen—nights, weekends, and everything in between? Sheeba Teves, Vice President of People & Culture (Canada) at Oak View Group, shares how her team supports a diverse, union and non-union frontline spanning engineers, AV operators, stage crews, concessions, and hospitality across global venues. Sheeba explains how to balance boundless creativity with the guardrails needed for safety, compliance, and efficiency—and why recognition is the launch pad for engagement. She details a mobile-first communication approach paired with an always-there onsite presence, a roll-up-your-sleeves leadership ethos, and practical ways to create predictability for part-time teams using AI-enabled scheduling. You’ll also hear how Slack is evolving from chat to culture—powering mood check-ins, micro-learning, and automated HR answers—and how generative AI helps draft policy frameworks and deliver just-in-time knowledge without losing local compliance. She closes with a call to care for HR and build community support.