How ServiceNow Turned Talent Data Into Competitive Intelligence with Sarah Tilley
“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies · 2025-07-24 · 40 min
Episode notes
In this episode of HR Heretics, Kelli and Nolan sit down with Sarah Tilley, SVP of Global Talent at ServiceNow, to unpack how a $199B company is revolutionizing talent acquisition with AI. Sarah breaks down their two-speed transformation strategy—from optimizing basic recruiting processes to unlocking game-changing talent market intelligence that most companies can't even imagine yet. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co For coaching and advising inquire at HR Heretics is a podcast from Turpentine. Support HR Heretics Sponsors: Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ️ Go to to see how you can transform your HR strategy. Metaview is the AI platform built for recruiting. Our suite of AI agents work across your hiring process to save time, boost decision quality, and elevate the candidate experience. Learn why team builders at 3,000+ cutting-edge companies like Brex, Deel, and Quora can’t live without Metaview.