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Scaling a Business Beyond the Family Playbook
HBR On Leadership · 2026-04-15 · 31 min
Episode notes
Johnson Security Bureau is one of the oldest Black-owned security firms in the United States, providing services to New York-area banks, public works, hospitals, transportation facilities, and other industries. The company had been handed down across three generations and its status as a woman-owned, minority-owned firm had been part its competitive strategy since CEO Jessica Johnson-Cope took over the firm from her father. In order to grow the business, however, Johnson-Cope considered partnering with security firms in other states, something that threatened to put some of the company's founding priorities on the back burner. She also considered expanding the business into cybersecurity.