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Executiveland

Mark Berthiaume: The Business-First Mindset of Successful CIOs

Executiveland · 2026-02-12 · 51 min

Episode notes

In this episode of Welcome to Executiveland , Elizabeth Freedman is joined by Mark Berthiaume, former CIO and Chief Admin Officer at Hanover Insurance. With a career spanning over four decades, Mark has a unique perspective on the evolution of leadership. He shares his journey from early days as a computer programmer to navigating executive roles, and his ultimate transition from an IT-focused leader to a business executive with IT within his purview. Today, he leverages this hard-won perspective in his roles across multiple private and nonprofit boards. You’ll explore: The critical evolution from IT leadership to broader business leadership Why aligning business strategy with IT is essential for organizational success The indispensable role of mentorship, leadership development, and succession planning How Mark’s personal leadership evolution and mentoring shaped his path The value of learning from mistakes on the way to the C-suite This episode offers a grounded roadmap for elevating your leadership, whether you’re leading a team or navigating your own path to the C-suite.

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